Shipping policy

Shipping Policy for RedPost Wines

Domestic Shipping

Available Locations: We currently ship within United States
Shipping Carriers: All orders are shipped via trusted carriers, ensuring safe and timely delivery of your wine.
Processing Time:
- Orders are processed within 1 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Delivery Time:
- Standard shipping: 3-4 business days.
- Economy shipping 5-8 business days

Shipping Costs:
- Shipping rates are calculated based on the weight
- Free shipping is available for orders of 24 lb and more.

Age Verification

Legal Compliance: You must be 21 years or older to purchase wine. Age verification is required.
Signature Required: A valid government-issued ID must be presented at the time of delivery to confirm the recipient's age.

International Shipping

Packaging

Wine Safety: We use industry-standard packaging to protect bottles during transit.
Eco-Friendly Options: Whenever possible, we utilize eco-friendly materials for packaging.

Shipping Restrictions

Weather Conditions: To protect the integrity of your wine, shipping may be delayed during extreme weather conditions. We will notify you in such cases.
PO Boxes: We cannot ship to P.O. boxes. Please provide a physical delivery address.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.
You can track your shipment directly through the carrier's website or via your account on our website.

Damages and Replacements

If your wine is damaged during shipping, please contact us within 48 hours of delivery. Provide your order number, photos of the damaged goods, and packaging.

Returns and Refunds

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

However, if you encounter any issues with your order, please contact us at support@redpostwines.com or phone number 707.806.3367.

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